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Join media140 on the 27th September - 6.00pm to 9.30pm, for an evening at the RSA in London. We take a closer look at the fundamental changes business and organisations need to make to ensure they stay abreast of the connected consumer.

How is social media changing the dynamics of business models? Get to grips with the real implications of changing the way a business operates to become 'social'. Learn about 'social data', crowd sourcing and customer engagement. 

		Register now to secure your place, tickets are limited and we only have 60 seats. Tickets only £35 +VAT per person.

Confirmed speakers .

Ann Holman Ann Holman is considered a leading authority on social media, marketing and leadership. She has advised companies and higher educational institutions around the UK on building business communities around brands by transforming their relationships with people both internally and externally from transactional to a more intimate, participative and trusting experience. You can follow on Twitter at @annholman

Andrew Grill Andrew is CEO of PeopleBrowsr UK, a high-tech social analytics company, based in London. Andrew is able to deeply understand existing as well as new technologies and channels, explain them to clients, win business and provide strategic leadership. He is respected by traditional and digital agencies for thought leadership and pitch winning approach to new business. Andrew is also an internationally renowned keynote presenter in the field of digital and social media networks and presents at international conferences on a regular basis. You can follow on Twitter at @AndrewGrill

Paul Skinner Paul is the founder of Pimp My Cause, a new online collaborative platform bringing together professional marketers with charities, NGOs and social ventures to whom they can donate not their money but their expertise, talent and creativity. Paul is also the director of Blue Marble Consulting, through which he advises clients on how to build networked, collaborative initiatives to create social, environmental and business benefits. You can follow on Twitter at @pimpmycause

Warren Buckley Warren is the Managing Director, Customer Service, BT Retail. He has been in the Telecoms Industry for the last 20 years across both mobile and fixed and during that time have led teams in many disciplines from revenue assurance, fraud, logistics, mergers and acquisitions, technical support, call centres, operations, product management and customer service. As the Managing Director, Customer Service he is responsible for the delivery of all aspects of service for BT’s Consumer Customers across telephone, broadband and tv. Including the implementation and effective use of social media tools such as Twitter to help turn dissatisfied customers into advocates of BT. Prior to Warrens current role, he was the Group Director Mobility and Convergence involved in the launch of BT Total Broadband, Fusion, Broadband Anywhere, Oneplan, the home and business hubs and Go Messenger. Before joining BT, he worked at Orange, Avaya, Lucent Technologies and started his career with a 10 year spell at Vodafone. You can follow on Twitter at @wazzer_bt

		Register now to secure your place, tickets are limited and we only have 60 seats. Tickets only £35 +VAT per person.

18.00    Registration - with soft drinks
18.20    Intro and welcome

18.25    Ann Holman        - Digital futures
18.50    Paul Skinner       - Platforms for participation and the power of networks
19.15    Andrew Grill        - Mining social data and demographics
19.40    Warren Buckley  - Customer service and community

20.05    Q & A - Speakers convene for a facilitated session
20.30    End

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