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Discussion Panel:
"
Reaching for the Epic Win in Relationship Management
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Panelists:
Moderator: Rich Reader, Chief Engagement Officer, VineBuzz
Going
beyond (while still embracing) customer relations, it is
increasingly necessary that enterprises of every scale do more to
improve social relationships with employees, suppliers, contractors,
utilities, financial markets, stockholders, competitors, government,
educators, and non-governmental organizations.
We will dive into thorny issues, build a deeper rapport and reach
for epic wins from mission critical gaming/collaborative
approaches. When
we become comfortable with our socialized business relations, we can
begin to expect our customers to more fully engage with us.
So let's get busy.
A
few questions have emerged in early discussions with the panelists:
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How
do smart enterprises identify and pursue the best directions
from which to improve their overall engagement practices?
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Why
are we falling behind in growing/delivering the value that we
need to provide to our customers?
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What
strategic goals/concepts need to be achieved?
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Which
organizational behaviors are due for modification?
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Whose
ox shall be sheltered in consideration for facilitating
necessary changes?
Spoiler
Alert: This meeting is about strategic goals and objectives,
as well as the core practices that facilitate those goals and
objectives. It is not a hawkfest for tactical brands, tools,
packages, software-as-a-service, retainers, or any other manner of
picks and shovels. Based upon what we already know about the
agenda of #SMWSF, you should have already had more than ample
opportunity to sell everything under the sun to each other.
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- The event is finished. It is not possible to register for this event anymore.
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