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Community Management Strategy for Leading Brands

hosted by Social Media Week New York

Roger Smith Hotel

Start: Thursday, Feb 10 2011 12:00 PM

End: Thursday, Feb 10 2011 1:00 PM

    Event Description:

     

    This session shares the Dos and Don’ts of creating an effective Community Management Strategy.  You’ll learn why and how to set up a network of community managers, engage in conversations across the social web, and how turn these conversations into real value for your company. Hear first-hand how they have helped leading brands over the last four years with their proprietary methodology to build, grow, and engage communities.

    So you have your Fan Page up, you have your twitter page, and you are starting to integrate Social Media into your marketing efforts.  But why isn’t this enough?  Social media is really about enabling and engaging in conversations.  But whose job is it to engage in the conversations that are happening?  If you’re not participating in the conversation, you’re missing a huge opportunity!  Many brands are just now starting to understand the power of Community Management.  In this session you will learn how to:

    ·         Grow your company’s community and build brand advocates

    ·         Capture share of voice in your brand’s category

    ·         Improve your search rankings

    ·         Generate Earned Media and get more bang for your marketing spend

    ·         Build the internal capabilities and processes to manage conversations 24/7

    ·         Set up an effective monitoring and measurement system

    ·         Maintain compliance with the new FTC guidelines


    Speakers:
     

    • Mark Grindeland (@mark_grindeland), co-founder and Chairman of ShesConnected Multimedia Corp.
    • Donna Marie Antoniadis (@DonnaAntoniadis) , co-founder and CEO of ShesConnected Multimedia Corp.

    Led by Mark Grindeland, co-founder and Chairman of ShesConnected Multimedia Corp. and Donna Marie Antoniadis co-founder & CEO (www.ShesConnectedMultimedia.com ) a leading edge Community/Conversation Management Agency providing outsourced community management and moderation services for today's top brands. They also own and operate www.shesconnected.com - the first dual-profile social networking site for women.

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