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Enterprise Social 2.0 : Rip or ROI?

hosted by KGS Global Summits

Dorint Hotel Amsterdam-Airport

Start: Wednesday, Jan 27 2010 9:00 AM

End: Thursday, Jan 28 2010 5:00 PM

  • Keynotes:

    Eva BuschkreiEva Buschkrei, Vice President Entertainment, Communications and E-Commerce VODAFONE

    Eva Buschkrei has been at the forefront of new technologies and Internet markets for the past 14years. At Vodafone, she is responsible for the mobile and online content business; developing and marketing the IP Communications business and also new online products; and managing large scale technical projects. Her customer-specific market approach has produced significant revenue results.


     

    L'OrealGeorges-Edouard Dias, Senior Vice President, E-business - L’OREAL

    Georges-Edouard DIAS is currently heading L’Oreal Digital Business group, a position that he has occupied since 2001. With his team, he is supervising the worldwide development of L’Oreal sales online, which includes operations from every L’Oreal division in Europe, Asia, North and South America. The team is equally responsible for empowering brand communication and advertising through digital : from setting content partnership with leading web portals such as MSN or Sina.com in China, to rethinking the role of direct communication and customer interaction in the marketing mix, thanks to an integrated CRM & Media approach. Dias was previously VP of Interactive Development at L’Oreal USA, where he defined L’Oreal’s policy related to digital commerce and launched the first selling sites in L’Oreal’s history.
    Dias interactive career commenced when he was promoted as project manager in charge of launching L’Oreal corporate web site in 1997, an important change from his previous positions in the group that were mostly marketing focused; from product manager at Garnier International when he joined L’Oreal after he graduated from HEC in France in 1983, to VP of Marketing at Vichy International before he was moved to corporate.

  • Speakers:

     

    Ellen Petry Leanse Ellen Petry Leanse, Head of Enterprise Marketing Communications - GOOGLE (U.S.)

    Ellen Petry Leanse has built her career on helping technology and consumer organizations build market share and customer loyalty. An innovator in traditional, online, and social marketing, Ellen brings 25 years of experience to her role leading Communications for Google Enterprise Marketing.  

    Ellen pioneered Apple’s outreach to customers and influencers, activating unprecedented growth through grass-roots and traditional outreach, including early email and internet initiatives. Her work since then has helped companies mobilize customers as ambassadors of brand value. Clients have included Apple, NeXT, MCI, Samsung, Oracle, and numerous social media and mobile/telephony enterprises.

    Ellen has been a successful Facebook application developer, frequently speaks on social media's impact on business, and participates (for Google and as herself) on various social networks. She is the founder of BarCamp Africa, actively supports tech innovation in Africa, and has worked in Kenya with entrepreneurial organizations. Ellen was featured in an Inc. Magazine cover story and is an internationally-ranked rower. She lives near San Francisco with her three sons.

    KM Kees Mulder, Director Corporate Business Development
    Office of the Chief Marketing Officer, Vice President Consumer Digital Group and Graphics Communication Group EAMER
    - EASTMAN KODAK

    Kees Mulder is Director Corporate Business Development
    Office of the Chief Marketing Officer, Vice President Consumer Digital Group and Graphics Communication Group EAMER for Eastman Kodak. In this role, he is a member of the Office of the Chief Marketing Officer and is responsible for corporate development activities with special focus on new software solutions and professional services in the enterprise markets.

    Prior to this role, Kees was the Vice President Marketing Consumer and Commercial for Kodak in EAMER and prior to that Regional Business Manager for Enterprise Solutions.

    Kees joined Kodak in early 2008 after working as the VP & GM for EMEA at Phoenix Technologies. Prior to that, Kees was co-founder/owner and Executive Vice President Global Sales & Marketing of Colorbus Inc. which developed and marketed digital print controllers for Xerox, Canon and Ricoh.

     

    Stefan KruijegStefan Kruijer, Head of Employee Portal - AIRBUS

    Stefan worked the last years within the communication department of Airbus on the development and implementation of new concepts for the employee portal of Airbus to adapt the portal to new requirements and growing demands. He is leading the employee portal of Airbus worldwide, defining the governance rules and coordinating the different project activities. Previously he was in charge of the coordination of Portal activities in Germany and of the migration of the former intranet of Airbus Deutschland to the portal infrastructure. Before joining Airbus in 2003 he worked as consultant, IT project manager and software developer in several companies. He studied physics and received a PhD in physics.


    Hugo RaaijmakersHugo Raaijmakers, Creative Director, Communication Design - PHILIPS

    Hugo Raaijmakers has worked for Philips Design for the last 3.5 years, in the position of Creative Director, recently focusing on Service Design. Hugo has a diverse educational background; he studied Psychology & School of Arts. At present Hugo is following an Executive MBA course specialized in cross-media. Hugo has worked more that 12 years in online and has incredible experience in this area. In the past Hugo worked several years at Vodafone Netherlands as Internet country manager, and was responsible for ecommerce & online marketing and user experience.  In his current role Hugo is responsible for setting up the Service Design competence within Philips Design. In this role Hugo will start synergizing the different offerings of Philips Design e.g. Product Design, Communication Design, User Interface Design. Hugo is currently co-leading a large product service change management initiative within the Philips business.

    Marco RoncaglioMarco Roncaglio, Director of Planning and Strategy - PHILIPS

    Marco Roncaglio joined Philips Consumer Lifestyle in August 2007 as Director of Strategy and Planning for Online within the CMO group in Amsterdam.

    Recently focusing on developing the Social Media strategic framework for Philips B2C Online, he developed the e-commerce infrastructure launching at the end of 2008, the New Philips Consumer Online shop.

    Marco has over 6 years experience in Online Marketing, Strategy and e-commerce. Prior to Philips he has been working for Apple in London, where he was in charge of Marketing/merchandising of the European Apple Online stores. Few years before that, from Barcelona, he been in charge of managing the European Consumer Care team of Hotels.com and Expedia.com

    All in all, Marco has gained 12 years of professional experience in Consumer Marketing, starting in the late 90' as International Marketing Manager for L'Oreal in Paris.


    MRMatteo Rizzi, Innovation Leader – SWIFT

    Matteo Rizzi joined SWIFT in 2003 and is responsible for the launch of Innotribe, positioning SWIFT as the facilitator of collaborative innovation in the financial industry. Matteo has worked in Sales and Account Management at SWIFT and in 2007 he created www.swiftcommunity.net , the collaborative space for SWIFT’s financial eco-system, which was launched at Sibos 2007 in Boston. In 2003, founded one of the first social networks, www.italiansonline.net , which today is the world’s largest Italian expatriate portal. Prior to joining SWIFT, Matteo spent 10 years in the IT-networking sales industry. Matteo holds a masters degree in computer science and a post-graduate degree in financial transactions. A truly multi-cultural European, he conducts business in French, Italian, Spanish and English. He resides in Belgium and works our of SWIFT’s global headquarters.


    Sean MacNivenSean MacNiven, Head of Web Services, Global Communications – SAP

    Sean is responsible for Web and social media platforms and strategy in the area of corporate communications. In this capacity he has driven the introduction and extension of a range of technologies and guidelines designed to facilitate open dialogue among SAP executives and employees, many of which were not without their risks! Recently, his focus has turned towards establishing communities of practice to encourage SAP employees to branch out as brand advocates and experts, an aspect he believes will be crucial to developing a sustainable approach towards the governance of evolving conversations. Much more than technology, Sean views social media as an agent of cultural change and collective evolution, and as such, emphasizes the importance of placing people at the center of any social media strategy, (including the people that staff Legal, IT and Global Compliance offices!). He holds degrees in linguistics, and computing and mathematical sciences.  


    Patrick Eikelenboom, Digital Marketing Director - MARS

    Patrick Eikelenboom (Digital Marketing Director with Mars) is responsible to develop best practices and new projects in the area of Digital marketing and CRM. Since 2001 Patrick has been working at various roles in the Digital marketing and CRM area for Mars.

    Before he worked in Direct Marketing for BP and Air Miles Netherlands. In his full career Patrick has worked in the CRM & online marketing in Retail & FMCG and built up expertise to implement the concepts in business environments where ATL still dominates.

    Therefore Patrick act as a change agent representing online marketing. He has been speaker in ad-tech, ADMA Sydney, Ad Tech and various other conferences throughout Europe.

     

    Arto JoensuuArto Joensuu, Director Search & Social - NOKIA

    Arto Joensuu is a digital change agent @ Nokia. Together with his global team of digital and social media experts, they are redefining digital marketing inside the company.
     
    More information about Nokia as well as the speaker can be found from any of the great search engines available on the internet.
     
    Related links: www.nokia.com , www.ovi.com , www.artojoensuu.com 

     

     

    tormodTormod Askildsen, Senior Director for Community Development - LEGO

    Tormod Askildsen has been with the LEGO Group for 25 years. Since 1999, his emphasis has been on Community Development, building relationships and collaboration projects with the vast community of adult LEGO fans around the world. Focus has been on lead user collaboration with individuals and smaller groups covering events, product development and co-creation. Going forward, the LEGO Group will build on established brand community relationships in engaging with broader groups of users utilizing social technologies.

     


    Michael HeissMichael Heiss, Vice President of Knowledge, Innovation and Technology - SIEMENS

    Assoc. Prof. Dipl.-Ing. Dr. Michael Heiss Vice President for Knowledge, Innovation, Technology Siemens IT Solutions and Services SDE. Michael Heiss was born in Salzburg, Austria, 1963. He received the master's degree in electrical engineering in 1986 and the Ph.D. degree in 1989, both with first class honors from the University of Technology, Vienna, Austria. 1995 he earned the habilitation degree. From 1986-1990 he was with BOSCH, from 1990 to 1991 he was Visiting Scientist at the Massachusetts Institute of Technology (MIT). From 1991-1995 he was with the University of Technology having the position of associate professor since 1995. Since 1996 he is with Siemens AG Austria where he started at the R&D division Program- and System Engineering (today: System Engineering and Development) and became Vice President Technology Management in 1998. He is responsible for knowledge networking, innovation management and technology management. From 2007-2009 he served additionally as global Vice President for Knowledge, Innovation and Technology at Siemens IT Solutions and Services. Since 2009 he is additionally responsible to build up the knowledge networking for whole Siemens globally, leveraging the innovation potential of Siemens as an Enterprise 2.0. Dr. Heiss received the Eugen-Hartmann-Award 1992 (VDI/VDE), a prize for the best Ph.D. thesis in 1990, and an Austrian Innovation Award for young people in 1988. Since 2007 Michael Heiss is Vice-Chair of the IEEE Technology Management Council Chapter Central Europe.

    Adam Wallce Adam Wallace is the New Media Director for the Roger Smith Hotel, a family-run boutique art hotel in midtown Manhattan.  In his three years there he has helped establish the hotel’s reputation as a pioneer in social media marketing.  His work with the Roger Smith has led them to recently be called what “may be the most social media savvy hotel in New York -- if not the world” by eConsultancy.  The hotel’s use of Social Media to build business has been praised by Wired Magazine, Chris Brogan, Hubspot and many others.  Wallace has spoke at many conferences about the business success of social media, including 140conf at the Kodak Theatre in LA and Gravity Summit in New York.   The Roger Smith Hotel has now become a hub for social media leaders and innovators from across the country.

     


    Ramon De LeonIn 1986, Ramon De Leon started with Dominos Pizza in Chicago as a pizza delivery driver. Twenty Three years later Ramon is the Operating partner of a six store Domino’s Pizza Franchise in Chicago. His career has also given him the opportunity to work in Mexico as a Business Development Consultant for Domino’s Pizza ’93-‘97. Extreme Passion and High Energy are words that best describe his love for the pizza business. Ramon has been using Social Media for his business since before the word existed.  AOL Instant messenger was his micro-blog long before Twitter was invented. When Facebook was closed to the general public, Ramon connected with customers in photos and groups.  His Social Media strategies were recently highlighted at Gravity Summit Harvard and streamed Live on CNN.com. Domino’s Pizza Franchisees around the world seek his Social Media advice. Ramon’s creative uses of Social Media and enthusiasm have made him a sought after speaker.

     

    Robbert De HaanRobbert de Haan, Marketing Director Paypal Benelux EBAY

    Robbert is an entrepreneurial, customer focused marketing professional with 13 years international experience in growing new businesses in the consumer segment, primarily in the Internet, Media, Mobile telecommunications, and Retail/ FMCG industries. He has deep knowledge and understanding of e-commerce, internet, and mobile as key enablers for new business models, organisational renewal, and changing customer behaviours.

    At PayPal Benelux Robbert is responsible for building customer relationships and bringing the original challenger brand back to live. Previously he was Vodafone Global Head of Marketing for Voice & Messaging Products where his latest project was Vodafone’s social networking service ‘360’. With T-Mobile International Robbert launched its European mobile internet proposition t-zones, as well as mobile email and instant messaging. He consulted at Accenture on innovation with Orange, Unilever, Heineken, Pearle Europe, and Reed Elsevier.

    In addition he holds an executive MBA from Henley Management College where he graduated on international market research on co-creation with consumers and the implications for Vodafone’s innovation capability.

      Carolyn Rhinebarger  Carolyn Rhinebarger, Chief Brainstormer and Expert on Social Media Strategic Guru Inc. (U.S.)

    Carolyn Rhinebarger is founder and Chief Brainstormer for Strategic Guru Inc., a full service marketing agency based in North Carolina, U.S. Clients rely on her agency to lead them to tightly targeted marketing that gets results. Rhinebarger’s methods all focus on one principle: create and implement a marketing plan that speaks to the prospect’s need and sales will follow.




    Jennifer GehrtJennifer Gehrt, Author and Thought Leader on Strategic Public Relations - COMMUNIQUE PR (U.S.)

    Jennifer Gehrt is a co-founder of Communiqué PR and co-author of Strategic Public Relations: 10 Principles to Harness the Power of PR. Jennifer has more than 18 years of PR experience, developing and managing corporate and consumer campaigns for a wide variety of companies, from Fortune 500 giants to nimble startups. Jennifer is also a frequent speaker on social media and public relations.

    Prior to founding Communiqué PR, Jennifer was with Waggener Edstrom where she held positions as account director and director of business development. Before joining Waggener Edstrom, she was director of marketing communications for Tegic Communications, and with AOL after Tegic was acquired by the company in Dec. 1999.

    Communiqué PR is a privately held boutique PR firm located in Seattle, serving clients in a variety of industries. 


    Mike MoranMike Moran, Chief Strategist and Author on Social Media Marketing - CONVERSEON (U.S.)

    Mike is the author of the acclaimed book on Internet marketing, Do It Wrong Quickly, on the heels of the best-selling Search Engine Marketing, Inc., which is now in its second edition. Mike frequently keynotes conferences on Internet marketing for marketers, public relations specialists, market researchers, and technologists and serves as Chief Strategist for Converseon, a leading digital media marketing agency based in New York City. Prior to joining Converseon, Mike worked for IBM for 30 years, rising to the level of Distinguished Engineer. Mike writes marketing columns for Revenue Magazine, Search Engine Guide, and WebProNews. Mike can be reached through his Web site (mikemoran.com), which is also home to his Biznology newsletter and blog.

     

    See here more about Enterprise Social 2.0 speakers

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