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Connect10
was held on 11-12 May, 2010 in Copenhagen
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Nearly
150 delegates from 22
countries came together to network. Here’s a
sample of who attended:
ABS NS, A.P. Moller-Maersk,
Allweiler, Anglo Eastern Shipmanagement, Arnesco B.V., Columbia
Shipmanagement, Damen Schelde Marine Services, DOF
Management, Eastwind, DSV Aire & Sea, EMS Ship Supply,
Fuji Trading, Great Lakes Dredge & Dock, Hamworthy
Water Systems, Hoegh Fleet Services, IMPA,
Lagaay International, Logimatic, MAN Diesel, Masterbulk,
MISC Berhad, MOL Techno-Trade, Mowinckel, MUSC,
Pon Power, Princess Cruises, RAY Shipping,
Scinicariello Shipmanagement, ShipNet, SpecTec,
Thome Ship Management, Tidewater Marine,
Unisafe, Utkilen, Viking Transport,
Vroon, Westfal-Larsen
and Wilhelmsen Ship Management.
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For 10 years now, ShipServ has been
a neutral facilitator in bringing together online the buyers and
supplier of ship supplies. Buyers use ShipServ to do their sourcing
and purchasing faster, cheaper and more efficiently. Suppliers use
it to win new business and respond to customer enquiries quickly.
However we know that in many cases things get slowed up because
companies have never done business together before or proof of
capability needs to be verified. That's why the theme for Connect10
was "Building Trusted Relationships in an e-commerce
world".
In an event packed with real life
experiences, we discussed the key issues in reducing the friction
associated with establishing trust and answer questions such as:
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How does a buyer trust a
supplier they’ve discovered online?
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How does a supplier verify that
an approach for business is legitimate and worthwhile?
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What's needed to quickly forge
a new relationship?
Establishing trust online, however,
is not a simple thing. It can range from the look and feel of a
supplier's website, to the quality of content & information
provided, through to reviews, recommendations & references. But
just as in the real world, trust can be established! Connect10
explored the many angles of building trust, using examples from
leading companies in the industry.
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