08:30

Welcome and opening of the day
 

Tom Kok is our chairman of the day

Workshop 1: Designing the IT Organisation of the Future to Manage Business Complexity and Enhance the Strategic Value of CIOs

Martin Mocker (MIT Sloan) & Nils Fonstad (INSEAD)

An increasing number of successful organizations are relying on their CIO and IT unit to manage business complexity, enhance operations and strengthen the way they innovate. How are IT organizations redesigning themselves to expand their value to the business?

Based on the results of a recent survey of CIOnet members as well as brief case studies, this workshop will present and discuss findings on two aspects of the IT unit of the future: how CIOs their IT units allocate their time across four key areas of activities; and how they are dealing with the pressing and growing challenge of business complexity.

Questions that will be discussed in this highly interactive workshop include:

Coffee & networking

Workshop 2: Brave New World or 1984?

Paul Redmond (University of Liverpool)
- Identity, self-expression and the future of the IT organisation

Debates on the future of the IT organisation have polarised around two competing visions: structure and agency. Structural interpretations tend to emphasise centrally-controlled, top-down management styles. Agency, stresses a more randomised, chaotic, user-generated inter-dependence of users. In literature, these two visions have been characterised powerfully by two 20th century novelists: George Orwell (“1984”) and Aldous Huxley (“Brave New World.”)

For Orwell, IT structures would eventually come to enable organisations to control the flow of information, ideas and thought. Power would be centralised and controlled by the few. For Huxley, IT would eventually lead to the formation of communities of independent, self-driven ‘agents’. Eventually, information, in the Huxleyan vision, would become so accessible and omnipresent that it would lose its intrinsic value.

The aim of this workshop will be to use these two conflicting visions of the future as a metaphor for exploring the role of the individual in the 21st century IT organisation. Through a range of highly interactive video clips, movie extracts and group activities the workshop will provide delegates with a framework within which to explore the role of human agency within an IT organisation.

Workshop 3: The Future Digital Business

Pascal Matzke (Forrester Research)
VP & Research Director, Business Technology Futures

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Keynote:
What Is Your Digital Business Model?

Peter Weill
Chairman of the Center for Information Systems Research
MIT Sloan

A digital business model describes how your enterprise engages digitally with its customers to generate value.  However, a great digital business model will often challenge the status quo in the enterprise. At MIT CISR we have created a framework to help enterprises compete digitally with three capabilities: the content, the customer experience and the platform.  We explore the model with case studies of top performers like Amazon, Apple, Bloomberg, Commonwealth Bank of Australia, Google, LexisNexis and USAA and through an effective practices survey of 140 companies.  I will challenge you and your organization to identify which are the most important capabilities for your digital business model and how this will influence your investment and capability building strategies.

Peter Weill is the Chairman of the Center for Information Systems Research (CISR) at MIT Sloan. His work centers on the role, value, and governance of digitization in enterprises. Peter focuses on globalizing the center’s research and delivery.

Panel Discussion

Tom Kok discusses the most importing conclusions of the conference with Ms. Wu Choy Peng and the winners of the European CIO of the Year awards.